FAQ

A：As a leading manufacturer in the optical fiber industry, VAEYI emphasizes that proper maintenance of high-precision instruments (such as the FA-88S or FA-66S) is essential for ensuring low-loss splicing and extending equipment service life. Below is a professional maintenance guide for your fiber fusion splicer: 1. Daily Cleaning of Core Components Dust is the primary enemy of microscopic alignment. V-Groove Cleaning: This is the most common area for fiber debris to accumulate. Use a cotton swab dipped in high-purity alcohol (>99%) to clean the bottom of the V-grooves. Lens Maintenance: Clean the surfaces of the lenses, which are driven by 2 lens focus motors. Gently wipe in a circular motion with an alcohol swab to ensure the observation system remains crystal clear for accurate alignment. Wind Protector & Mirrors: Periodically wipe the mirrors inside the wind protector and the pressure feet to prevent dirt from interfering with fiber positioning. 2. Electrode Management The condition of the electrodes directly determines the stability of the discharge arc. Cleaning Discharge: Use the built-in "Electrode Cleaning" function regularly to remove carbon buildup. Timely Replacement: The typical service life of electrodes is 3,000 to 5,000 splices. Replace them immediately when the machine displays an aging warning or if the arc becomes unstable. Arc Calibration: Always perform an Arc Calibration after replacing electrodes or when moving to a different environment with different air pressure or humidity. 3. Motor System Health Professional VAEYI 6-motor models rely on the precise coordination of 2 propulsion motors, 2 alignment motors, and 2 focus motors. Motor Self-Check: Periodically run the system's "Self-Check" program to ensure the motors are delivering micron-level accuracy. Shock Prevention: The internal motor structure is extremely delicate; avoid severe impacts or drops during transportation and operation. 4. Battery & Storage Management Battery Health: VAEYI splicers are equipped with a high-capacity 7,800mAh battery, designed for 300 to 500 charge cycles. Avoid deep discharges (below 10%) to prolong battery life. Storage Environment: Store the device in a dry, ventilated area within the temperature range of -10°C to 50°C. If stored long-term, recharge the battery every 3 months. 5. VAEYI Official Warranty & Support As a National High-Tech Enterprise, VAEYI provides robust after-sales protection: 3-Year Core Warranty: We offer a 3-year warranty on the mainboard, heating module (excluding heating sheets), discharge module (including high-voltage packs), lens module, buttons, and internal cables. Limited Warranty Parts: The LCD screen, heating sheets, and battery (including BMS chip) are covered for 12 months, while the fiber cleaver is covered for 6 months. 24-Hour Response: Our intelligent warehousing system allows us to provide 24-hour rapid response services for your urgent needs. Full Life Cycle Support: From delivery to ongoing maintenance, we ensure your equipment maintains peak performance throughout its lifespan.

A：Temperature Range: Our splicers are built for the field, operating reliably in temperatures from -10°C to +50°C.Altitude Compensation: The system includes automatic atmospheric pressure compensation, allowing for normal operation at altitudes from 0 to 6,000 meters.Rugged Design: The outer shell is often fitted with rubber anti-vibration pads for dust and shock resistance during transport and use.

A：Standard Fibers: Our equipment is fully compatible with all common optical fibers meeting ITU-T requirements, including SM (G.652/657), MM (G.651), DS (G.653), and NZDS (G.655).Versatility: The 3-in-one fixture is suitable for bare fibers, drop fibers, patch cords, and pigtails with cladding diameters of 80~150µm.

A：Service Life: The typical service life for a pair of electrodes is between 3,000 and 5,000 splices.Maintenance: We provide high-quality electrodes for VAEYI machines as well as other major global brands.Indicator: You should replace electrodes when the machine displays an aging warning or if splice loss remains high after performing an arc calibration.

A：High Capacity: Professional models are equipped with a ≥7800mAh high-capacity lithium battery.Daily Workflow: A single full charge supports over 500 cycles of continuous splicing and heating, easily covering a full day of heavy-duty field work.Durability: The battery is designed for a service life of 300 to 500 charge cycles and is easily replaceable by the user

A：Splicing Time: Our professional series (FA-66S/88S) can complete a single splice in as little as 6 seconds in Fast Mode. Heating Time: The typical heating time for a protection sleeve is less than 15 seconds, drastically improving field efficiency.

A：1. 3-Year Limited Warranty We provide a 3-year warranty for the core functional modules of the fusion splicer, including: Mainboard/Heating Module/Discharge Module/Lens Module/Control Buttons & Internal Cables 2. Limited Warranty Parts LCD Display Screen: 12 Months Battery Pack: 12 Months (Includes cells and Battery Management System (BMS) chip Heating Element/Sheets: 12 Months Fiber Cleaver: 6 Months 3. Non-Warranty / Consumables Electrodes Cleaver Blades 4. General Exclusions Warranty service does not apply to: Appearance Parts: Casings, plastic covers, and aesthetic wear Human-inflicted Damage: Improper use, accidental drops, or unauthorized repairs

A：1. Full OEM Support: As an ISO9001-certified manufacturer, we empower our agents to build their own brand identity with our high-precision equipment. 2.Customization Scope: We offer a high degree of flexibility in product appearance and software interface: (1)Exclusive Colors: We can customize exclusive colors for your product line to match your brand's visual identity. (2)Custom Boot Logo: Your company logo can be programmed to appear on the device's startup screen. (3)Private Labeling: We provide custom labels, nameplates, and packaging tailored to your specifications. 3. Minimum Order Quantity Flexible MOQ: As a direct factory, we offer flexible MOQ requirements for initial OEM orders to support our partners in market entry. Contact for Details: Specific MOQ depends on the product category (e.g., Fusion Splicers vs. Cleavers). Please consult our sales team for a personalized quote.

A：The fundamental difference lies in the number and specific functions of the motors: 6-Motor (Core Alignment): Features 6 precision motors: 2 Left-Right Propulsion Motors: Control horizontal fiber advancement. 2 Alignment Motors: Adjust the fiber position vertically and horizontally in 3D space. 2 Lens Focus Motors: Move the lenses for auto-focusing to "see" and identify the fiber cores. Logic: It identifies the cores via focus motors and aligns them perfectly using alignment motors. 4-Motor (Cladding Alignment): Includes only 4 motors: 2 Left-Right Propulsion Motors. 2 Alignment Motors. Missing Lens Focus Motors. Logic: Without auto-focus, it can only align the fiber's outer surface (cladding).

A：Yes. The P12+ features a versatile three-in-one universal fixture that supports a wide range of fiber types without needing to swap holders. It is fully compatible with: • Standard Bare Fiber: 125μm cladding (250μm/900μm coating) • Specialty Fine Fiber: Supports cladding diameters from 80μm to 150μm • FTTH Drop Cables: 2.0mm, 3.0mm, and indoor butterfly cables • Pigtails/Patch Cords: Standard 3mm cables The integrated auto-bin for fiber offcuts also ensures that scrap from any of these fiber types is safely collected, maintaining a clean and professional workspace.

A：The P12+ is designed for an ultra-long lifespan of 48,000 cuts. If you notice a slight decrease in cleave quality, you simply need to rotate the blade to the next numerical position (1 through 24). Our innovative Dual-Adjustment System also allows for height recalibration. Even if the tool suffers an accidental impact or drop on-site, you can use the included hex wrench to fine-tune the blade height and restore factory-level precision, rather than replacing the entire unit.

A：The P12+ utilizes a high-rigidity, full-metal CNC machined body that eliminates the structural micro-flexing often found in plastic or die-cast models. Combined with our industrial-grade 24-point tungsten steel blade and a precision-engineered sliding mechanism, the fiber is held in a stabilized three-in-one fixture that ensures a perfectly perpendicular strike. This synchronized "One-Step" action minimizes human error, delivering a laboratory-grade cleave angle even in harsh field conditions.